The Rockpool

Reviews about The Rockpool

• 5 / 5

  By Dawn Peake
  Love this place and the location couldn't be better.
  February 27, 2017
• 1 / 5

  By Ali Woolfie
  Birthday ruined.
  Regretfully, I nagged to book here for a birthday lunch with my husband and mum as I'd been meaning to try it out, I'd been before but just had a coffee which showed promise. We spend an awful lot of time at Godrevy, Gwithian and Hayle surfing, kitesurfing and walking and live nearby.
  Being a self promoted seafood restaurant it seemed ideal place for a treat and I wanted to try it out to see if it would be good to come back with some friends as we use sunset surf cafe a lot and it's nice to mix it up.
  We turned up at 12 as booked and given a menu to order from. Having chosen what we'd like we were told the menu had changed and we'd be given a new one to order from soon...
  So we ordered some drinks and waited for the menu... we asked twice for it as it just took so long.
  12.45 we were given the new menu which had the same dishes on that we would have ordered from the previous
  :-|
  Oh, well! As it was my birthday we ordered a bottle of Prosecco (£30) to have along with our meal but they don't have glasses to serve it in.
  Frustration building as we watched every table that arrived after us being served food before us. They had not booked nor had they been there for over an hour.
  Our dishes eventually arrived an hour and a half after we arrived, cold and frankly disgusting.
  The moules were gritty, the sauce far to salty verging on inedible; grey watery with no hint of white wine or garlic. The fries cooked in old smelly oil.
  The single stingy fillet of sea bass was over cooked and served on over dry purple potatoes. The saving grace was probably the burger, served rare however the skeptic in me would suggest this was by accident.
  We went to pay and were charged £75. I genuinely feel like I've been mugged.
  I truly felt sorry for the staff who were nice but knew they were fighting a loosing battle. And they are with their belligerent "manager" who said when we complained that had we said anything about it earlier he could have done something about it. I feel we made it clear we were unhappy about the wait and the terrible food was the final straw!
  
  Needless to say, I will NEVER step foot in that place ever again. As I said, I spend a lot of time in the area but will not return. Totally ruined my birthday lunch and made me spend good money on a pile of crappy food and over priced wine. I am saddened to think that mostly tourists will come here with their kids and also get massively ripped off. Take it from a local guys, avoid! There are some excellent seafood restaurants in the area, just not here. Have a bowl of chips instead, hopefully they'll change the oil soon.
  December 18, 2016
• 2 / 5

  By Kane Oakley
  Had a previous good experience, return however was disappointing. Expensive pre cooked cold sausage sandwich on plain white bread with a single wilted leaves salad. Send in Gordon Ramsey.
  September 22, 2016